13 Sep HOW CUSTOMERS WILL BENEFIT FROM ARTIFICIAL INTELLIGENCE IN THE RETAIL INDUSTRY.
The development of our artificial intelligence system-OLIVE, stands to significantly benefit our customers in various ways. Olive is a highly effective AI system that is proudly developed and owned by Kiosk holding limited, a company based in Nakuru, Kenya. Our business is retail based and with a keen focus on customers. We strongly believe that the customer is king and with the development of OLIVE, their shopping kingdom just got better.
Firstly, can you imagine having an intelligent system that caters for your personal shopping needs, understands your shopping patterns and is more than ready to act as your shopping assistant?
OLIVE is all that and more.
By studying your shopping trends, offering sentimental analysis and providing unbiased reports about your shopping experience, Olive will not only create an exceptional shopping experience but also help save your hard earned money in the process.
Being an expert in product recommendation, Olive will always be there for you to recommend various shopping lists based on your past shopping undertakings. The system picks the products lists depending on various attributes such as running promotions, discounts on offer and duration from the last purchased dates. Product recommendation enables the system to furnish our shoppers with the right products information when they need it most, at the comfort of their homes.
Apart from recommending products to potential customers, the AI system also plays a major role in promoting an awesome customer experience to our shoppers. Through sentimental analysis, Olive is able to generate precise data sets that undergo unprejudiced scrutiny to determine their shopping experiences across all our Kiosks units. The analysis developed by the system is later used internally to enhance our customer service capabilities and promote effective management of both our staff and stock.
Lastly, nothing frustrates a customer more than stock-out issues. Most of our local retail stores have suffered from this retail devil, customarily due to supply chain management challenges which happen to be mostly human centered and controlled. However, with Olive in place, issues of poor supply chain management is a thing of the past since the AI system keeps track of all the products sold in the specific Kiosks and generates automatic timely stock analysis on stock replenishments, expiries and damages. With this assessment, our procurement and sales departments are able to work hand in hand to ensure that none of our Kiosks unit experiences overstocking,understocking or worst of all-stock out.
Artificial intelligence is here to stay and with the many advantages it holds over the retail industry, we just can’t wait to experience its goodies with our customers. Olive, our artificial Intelligence system will surely impact your shopping experience in any of our Kiosk Outlet Stores unit and make shopping fun again.